Hi, I'm Shivom shiv

TECHNICAL SUPPORT ENGINEER

Research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner

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About Me

My Introduction

Analytical Technical Support representative adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Level-headed and calm in a stressful situations with well-developed people skills.

Tech Stack

HTML
CSS
JavaScript
Linux
SQL
Operating System

CUSTOMER SERVICE SKILLS

Problem Solving Skills
Active Listening
Critical Thinking

SOFT SKILL

Interpersonal Skills
Decision Making
Teamwork

TOOLS

GitHub
Vs Code
Notion

Projects

Most recent work

Figma

India's leading rental platform brings to you a wide range of products on rent. Experience the freedom to live the life you want.

Tech Stack: Reveal.js | HTML | CSS.

Features: Project presentation on the Figma application's onboarding presentation with a deployable link that can be updated on the go. can be updated on the go.

Key responsibilities: Researched the content and contributed to the presentation dialogue script.

A collaborative project developed within 2 days, with a team of 3 members

Demo

Pharm Easy Clone

Pharm Easy Clone did this by using HTML, CSS, Javascript and RestApi. I tried to clone it exactly like real Pharm Easy. Where you can search for medicine and order medicine.

Tech Stack: HTML | CSS | JavaScript | RestApi

Features: Home page | Product page | Labtest page | medicines page | Cart

Key responsibilities: Cart page | Order Medicines.

A collaborative project of four members was completed in 5 days.

Live GitHub

Yoox Clone

A web Application to shop a wide array of fashion products by the best Italian and international designers.

Tech Stack: HTML | CSS | JavaScript

Features: Home page | Product page | Order page | Cart page | Cart

Key responsibilities: Login page| signup page.

A collaborative project of four members was completed in 5 days.

Live GitHub

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